Answers to our most frequently asked questions
DO I HAVE TO PAY SHIPPING?
Shipping is free on all prints.
Do You SHIP WORLWIDE?
Yes, we can ship Prints worldwide and it is free of cost.
HOW LONG UNTIL MY PRINT ARRIVES?
Usually around 1-4 weeks maximum. All shipment will be insured and tracked, so there is nothing for you to worry about!
MY PRINT LOOKS DIFFERENT TO WHAT I SAW ON MY PHONE / COMPUTER, WHY?
This is unfortunately something that happens quite often, as a lot of phones and computers use different colour scheme and brightness. Our advice would be to check the print on a number of devices to get an idea of it! Either way your print will look awesome!!
WHAT DO I DO IF MY PRESET DOES NOT DOWNLOAD?
If anything goes wrong, please just contact us and we will do everything we can to help you!
How do I install the presets I just purchased? How do I use them?
We created a video explaining how to use and install our presets in detail. Just follow this LINK.