Here you can find the answers to the most frequently asked questions we get

 

CAN I GET A CUSTOM SIZED PRINT?

Of course, we love doing custom sizes! Contact us with your ideas.

DO I HAVE TO PAY SHIPPING?

All shipping rates are available to see at checkout.

Do You SHIP WORLWIDE?

For Premium Prints, we only ship to Europe and the US. However, we ship to almost every country for posters. It will be shown by the countries available at checkout!

HOW LONG UNTIL MY PRINT ARRIVES?

Usually around 1-4 weeks maximum. All shipment will be insured and tracked, so there is nothing for you to worry about!

MY PRINT LOOKS DIFFERENT TO WHAT I SAW ON MY PHONE / COMPUTER, WHY?

This is unfortunately something that happens quite often, as a lot of phones and computers use different colour scheme and brightness. Our advice would be to check the print on a number of devices to get an idea of it! Either way your print will look awesome!!

WHERE DO YOU GET THE PRINTS DONE?

We use a bespoke company online that produce prints and canvases to the highest standard, with quality checks in place.

WHAT DO I DO IF MY PRESET DOES NOT DOWNLOAD?

If anything goes wrong, please just contact us and we will do everything we can to help you!

How do I install the presets I just purchased? How do I use them?

We created a video explaining how to use and install our presets in detail. Just follow this LINK.